We are located in the beautiful Dominican Republic and were established in 2004. We are part of the Vimenca Group founded more than 60 years ago by Víctor Méndez Capellán and serve more than 60 million satisfied customers.
We are a personable, intentionally built team of well-trained, service-oriented professionals. We work with you to accomplish your business goals and to ensure the highest levels of success and customer satisfaction.
Our Mission
Deliver award-winning nearshore BPO multi channel contact center services that result in brand loyalty and growth for our customers while creating challenging and inspiring first-job experiences for the Dominican youth who are warm, professional and high performing.
Our Philosophy
Excellent People Providing Excellent Service
Our Values
Quality: every contact matters… we listen, we simply achieve more.
Trust: over 60 years of excellent customer service built on mutual trust.
Commitment: performance based on honest, ethical and genuine teamwork.
Solidarity: Collective Approach for Superior Results
Our Team
Excellent People Providing Excellent Services
Awards & Recognition
Award Winning Service
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Enhance your career path with great benefits and growth opportunities