Businesses and consumers are dependent on technology 24/7/365. When the technology doesn’t work, we need answers fast! Data Vimenca’s certified agents are committed to helping your customers resolve their technical issues ASAP, whether it’s a computer application, mobile application, or a smart device.
Benefits of Outsourcing Technical Support to Data Vimenca
First contact resolution delivered by certified agents
Relationship-based interactions that deliver a first call resolution
Multi-channel interactions customized to the way your customers want to interact with your brand
Round the clock support (24/7/365)
Reduced costs