Inbound Solutions


Data Vimenca has skilled customer service representatives who can be your trusted partner to deliver reservations services in a multi-channel environment.

Benefits of Outsourcing Reservations to Data Vimenca

  • Reduced costs
  • Relationship-based interactions that result in securing a new reservation
  • Increased revenues by up-selling or cross-selling the right products to your customers
  • Customer service interactions that result in changing, upgrading, or cancelling an existing reservation
  • Round the clock reservation support (24/7/365)
  • Certified and trained agents who can answer the customer’s questions every time regarding your company, amenities, and services
  • Multi-channel interactions customized to the way your customers want to interact with your brand
Data Vimenca Call Center Healthcare

Why Data Vimenca

  • EMPLOYEES: High performing, well educated, and courteous employees trained to your specifications
  • NEARSHORE PROVIDER: Cost effective solutions delivered by employees with an unparalleled cultural understanding of the North American Customers
  • EASY ACCESS: Direct daily flights from major US cities Long-Term Provider: We want you to be part of our family for life Continuous Improvement: Maniacal focus on continuous improvement and performance
  • MULTICHANNEL SOLUTIONS: Deliver answers to your customers through their channel of choice

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What Can We Do For You?

We are a family operated business who invest in our employees to ensure your brand is protected with every customer touchpoint. By leveraging our expertise, dedicated agents, and tenured management teams, we bring value to your brand by providing an excellent customer experience with every interaction.

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