Data Vimenca has skilled customer service representatives who can be your trusted partner to deliver reservations services in a multi-channel environment.
Benefits of Outsourcing Reservations to Data Vimenca
Reduced costs
Relationship-based interactions that result in securing a new reservation
Increased revenues by up-selling or cross-selling the right products to your customers
Customer service interactions that result in changing, upgrading, or cancelling an existing reservation
Round the clock reservation support (24/7/365)
Certified and trained agents who can answer the customer’s questions every time regarding your company, amenities, and services
Multi-channel interactions customized to the way your customers want to interact with your brand
Why Data Vimenca
EMPLOYEES: High performing, well educated, and courteous employees trained to your specifications
NEARSHORE PROVIDER: Cost effective solutions delivered by employees with an unparalleled cultural understanding of the North American Customers
EASY ACCESS: Direct daily flights from major US cities Long-Term Provider: We want you to be part of our family for life Continuous Improvement: Maniacal focus on continuous improvement and performance
MULTICHANNEL SOLUTIONS: Deliver answers to your customers through their channel of choice