Outbound Solutions

Appointment Scheduling

Data Vimenca can support your appointment scheduling needs including:

  • Assisting patients and customers with scheduling new appointments
  • Support changing or cancelling existing appointments
  • Support online scheduling software systems
  • Support customer service questions related to online bookings

Benefits of Outsourcing Appointment Scheduling to Data Vimenca

  • Reduced costs
  • Relationship-based interactions that result in an appointment
  • Round the clock appointment support (24/7/365)
  • Certified and trained agents who can answer the customer’s questions every time
Data Vimenca Call Center Healthcare

Why Data Vimenca

  • EMPLOYEES: High performing, well educated, and courteous employees trained to your specifications
  • NEARSHORE PROVIDER: Cost effective solutions delivered by employees with an unparalleled cultural understanding of the North American Customers
  • EASY ACCESS: Direct daily flights from major US cities Long-Term Provider: We want you to be part of our family for life Continuous Improvement: Maniacal focus on continuous improvement and performance
  • MULTICHANNEL SOLUTIONS: Deliver answers to your customers through their channel of choice

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What Can We Do For You?

We are a family operated business who invest in our employees to ensure your brand is protected with every customer touchpoint. By leveraging our expertise, dedicated agents, and tenured management teams, we bring value to your brand by providing an excellent customer experience with every interaction.

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