Inbound Solutions

Order Entry

Data Vimenca ensures your customers receive a trusted and seamless experience when ordering products or services.  We tailor our services to your requirements resulting in simple order entry, order confirmation, and timely shipping and delivery updates throughout the entire order processing lifecycle.

Benefits of Outsourcing Order Entry to Data Vimenca

  • Relationship-based interactions that result in an order, assistance with managing the order, or making adjustments to the order
  • Relationship-based interactions that deliver a first call resolution
  • Increased revenues by up-selling or cross-selling the right products to your customers
  • Multi-channel interactions customized to the way your customers want to interact with your brand
Data Vimenca Call Center Healthcare

Why Data Vimenca

  • EMPLOYEES: High performing, well educated, and courteous employees trained to your specifications
  • NEARSHORE PROVIDER: Cost effective solutions delivered by employees with an unparalleled cultural understanding of the North American Customers
  • EASY ACCESS: Direct daily flights from major US cities Long-Term Provider: We want you to be part of our family for life Continuous Improvement: Maniacal focus on continuous improvement and performance
  • MULTICHANNEL SOLUTIONS: Deliver answers to your customers through their channel of choice

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What Can We Do For You?

We are a family operated business who invest in our employees to ensure your brand is protected with every customer touchpoint. By leveraging our expertise, dedicated agents, and tenured management teams, we bring value to your brand by providing an excellent customer experience with every interaction.

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