Contact Center Solutions

Data Vimenca’s solutions are built on the foundation of “Excellent People Providing Excellent Service”.

We are committed to your success.

We tailor our services to your requirements and build on our commitment to exceeding your delivery expectations and ultimately delighting your customers.

With almost 17 years of delivering the highest quality customer service across key industries, we have the capability to seamlessly add our call center delivery network to your suite of customer care, sales, and technical support services.

Our BPO solutions span inbound, outbound, multichannel (chat, email, social media, and voice), back-office services, market research, and much more!

Chat Support Agents Deliver:

  • Customer Care
  • Customer/Member Information
  • Order Status
  • Probelm Resolution
  • Product Information
  • Real-Time Support For Digital Channels
  • Sales And Sales Support
  • Technical Support
Data Vimenca - Our People

Back Office

Data Vimenca provides best-practice back-office support including order processing, analytics, payment processing, and other non-customer-facing capabilities.

Market and Data Research

Enhance your products and services by leveraging Data Vimenca to acquire direct voice of the customer feedback. We organize and manage virtual focus forums, conduct customer surveys and polls, and collect customer feedback while managing interactions. Let us build reliable and actionable repositories of critical customer data for you.


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What Can We Do For You?

We are a family operated business who invest in our employees to ensure your brand is protected with every customer touchpoint. By leveraging our expertise, dedicated agents, and tenured management teams, we bring value to your brand by providing an excellent customer experience with every interaction.

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