Data Vimenca’s solutions are built on the foundation of “Excellent People Providing Excellent Service”.
With almost 17 years of delivering the highest quality customer service across key industries, we have the capability to seamlessly add our call center delivery network to your suite of customer care, sales, and technical support services.
Our BPO solutions span inbound, outbound, multichannel (chat, email, social media, and voice), back-office services, market research, and much more!
Inbound Agents Deliver Superior:
Outbound Agents Optimize:
Chat Support Agents Deliver:
Real-Time Support For Digital Channels
Sales And Sales Support
Data Vimenca provides best-practice back-office support including order processing, analytics, payment processing, and other non-customer-facing capabilities.
Market and Data Research
Enhance your products and services by leveraging Data Vimenca to acquire direct voice of the customer feedback. We organize and manage virtual focus forums, conduct customer surveys and polls, and collect customer feedback while managing interactions. Let us build reliable and actionable repositories of critical customer data for you.