Chat continues to be one of the fastest growing channels for personalized and real-time customer service and support. The Data Vimenca agents are committed to delivering superior customer satisfaction, “first chat resolution” – whether for customer care, customer service, or technical support, and increasing your revenues by upselling or cross-selling the right products or services to your customers.
Why Data Vimenca
EMPLOYEES: High performing, well educated, and courteous employees trained to your specifications
NEARSHORE PROVIDER: Cost effective solutions delivered by employees with an unparalleled cultural understanding of the North American Customers
EASY ACCESS: Direct daily flights from major US cities Long-Term Provider: We want you to be part of our family for life Continuous Improvement: Maniacal focus on continuous improvement and performance
MULTICHANNEL SOLUTIONS: Deliver answers to your customers through their channel of choice